1. Data controller
This website is operated by SolarField. For the purposes of the General Data Protection Regulation (GDPR), SolarField is the data controller for personal data processed through this website and during pre-sales enquiries (for example, when you request a solar PV quote in Dublin or ask about the SEAI Solar Electricity Grant).
SolarField
Alfie Byrne Rd, Dublin 3, D03 K7W7, Ireland
Email: [email protected]
Phone: +353 1 800 8732
For privacy requests, you can email: [email protected]. This inbox is used to handle access, correction, deletion, and consent withdrawal requests related to our website and quote forms.
2. Personal data we collect
We only collect personal data that is relevant to providing solar PV information, arranging a site survey, preparing a quote, improving the website, and meeting legal obligations. Depending on how you use the site, we may collect:
- Identity and contact data: full name, email address, phone number.
- Location or service area data: area/town/county you provide (for example Dublin 3, Clontarf, or Greater Dublin Area) to confirm coverage and scheduling.
- Enquiry content: details you share about your project (for example interest in solar PV, battery storage, or SEAI grant support).
- Technical data: IP address, browser type and version, device identifiers, operating system, time zone, and referral source.
- Usage data: pages visited, clicks, time on page, and approximate location derived from IP for analytics.
- Cookie and similar technology data: consent choice, preference settings, and analytics or marketing identifiers where enabled.
We do not ask for sensitive categories of personal data through this site (such as health information, political opinions, or financial account numbers). If you include such information in a message, we will treat it as part of the enquiry and will limit access to staff who need it to respond.
3. How we collect personal data
We collect data in three main ways: data you provide directly, data collected automatically through the website, and data received from service providers. Typical collection methods include:
3.1 Web forms and direct contact
When you use our quote or contact forms, you provide details such as your name, email, phone number, and area. We use this to respond, arrange a survey, and prepare a quote for solar panels in Dublin or elsewhere in our service areas.
3.2 Cookies and similar technologies
We use cookies to remember your cookie preference and to help us understand how visitors use the website. Cookies can also be used for marketing measurement when you give consent for marketing cookies. You can accept or reject non-essential cookies using the banner shown on the site.
3.3 Analytics and advertising tools
We may use analytics tools such as Google Analytics 4 to understand how visitors find and use the website, and we may use advertising measurement tools such as the Meta Pixel to understand the effectiveness of our advertising campaigns. These tools generally rely on cookies or similar identifiers and are only used where allowed by your cookie settings and applicable law.
3.4 Server logs
Like most websites, our hosting servers automatically log certain information when you visit, such as your IP address, pages requested, and the time of the request. This helps us keep the website secure and diagnose errors.
4. Legal basis for processing (GDPR Article 6)
We process personal data only when we have a lawful basis under GDPR. Depending on the activity, our legal basis is one or more of the following:
Consent (GDPR Art. 6(1)(a))
We rely on consent for non-essential cookies (for example analytics and marketing cookies) and, where applicable, for sending marketing communications. You can withdraw consent at any time by updating your cookie choice (by clearing browser storage) or by contacting us at [email protected].
Contract / steps before contract (GDPR Art. 6(1)(b))
When you request a solar PV quote, ask us to arrange a site survey, or request information about battery storage, we process your details to take steps at your request prior to entering into a contract. This includes contacting you to confirm details, scheduling, and preparing proposals.
Legitimate interests (GDPR Art. 6(1)(f))
We may process limited technical and usage data as part of our legitimate interests in operating a secure website, preventing fraud, maintaining service quality, and improving content. Where we rely on legitimate interests, we consider your rights and implement safeguards, such as data minimisation and access controls.
Legal obligation (GDPR Art. 6(1)(c))
In some cases, we may need to retain or disclose information to comply with legal obligations, such as responding to lawful requests, handling disputes, or meeting accounting or regulatory requirements connected to our services.
5. Purposes of processing
We use personal data for clear, practical purposes linked to delivering our services and improving the customer experience for homeowners and businesses considering solar PV installation in Dublin and across Ireland. Purposes include:
- Responding to enquiries and providing requested information about solar panels, battery storage, and system costs.
- Arranging site surveys and preparing quotes, including assessing whether your location is within our coverage.
- Supporting your understanding of the SEAI Solar Electricity Grant process, where relevant to your enquiry.
- Providing customer support and follow-up related to your request, including appointment confirmations.
- Operating, protecting, and improving the website (security, performance, and troubleshooting).
- Measuring the effectiveness of marketing campaigns where you have consented to marketing cookies or measurement.
- Preventing fraud, abuse, and unauthorised access.
- Complying with legal obligations and handling disputes.
If you contact us for a quote, we will use your information to respond and provide that quote. We do not add you to a marketing list by default. If we offer an option to receive updates, it will be clearly separated and based on consent. You can opt out at any time by emailing [email protected].
6. Retention: how long we keep your data
We retain personal data only for as long as necessary for the purpose it was collected, and in line with legal, accounting, or operational needs. Our typical retention periods are:
| Category | Examples | Retention |
|---|---|---|
| Form submissions | Quote requests, survey booking enquiries | Up to 2 years from last contact |
| Customer support messages | Email threads, phone notes where applicable | Up to 2 years from resolution |
| Analytics data | GA4 event data, aggregated reporting | Typically 14 months |
| Cookie consent choice | Accept or reject selection stored in browser | Until you clear browser storage |
| Marketing list (if you opt in) | Email updates you requested | Until you unsubscribe, then +30 days |
Where we need to keep records longer for legal reasons (for example, to respond to disputes or comply with obligations), we will do so only to the extent required and will restrict access.
8. International data transfers
SolarField is based in Ireland. Some of our service providers may process data outside the European Economic Area (EEA), for example when using global cloud infrastructure or analytics services. Where personal data is transferred outside the EEA, we apply appropriate safeguards such as:
- European Commission adequacy decisions where applicable, or
- Standard Contractual Clauses (SCCs) approved by the European Commission, plus additional measures where required.
You can request more information about safeguards by contacting [email protected].
9. Your rights under GDPR
If GDPR applies to your personal data, you have the following rights. We will respond to verified requests without undue delay and generally within one month. For complex requests, we may extend the response period as permitted by law and will explain why.
Right of access
Request a copy of the personal data we hold about you and information about how we use it.
Right to rectification
Ask us to correct inaccurate or incomplete personal data.
Right to erasure
Request deletion of your personal data where the legal requirements are met.
Right to restrict processing
Ask us to limit processing in certain situations, for example while a dispute about accuracy is being resolved.
Right to data portability
Receive certain data you provided to us in a structured, commonly used format, and transmit it to another controller where applicable.
Right to object
Object to processing based on legitimate interests, and object to direct marketing at any time.
Withdrawing consent
Where we rely on consent (for example for analytics or marketing cookies), you can withdraw consent at any time. Our cookie banner stores your preference in your browser. If you want to change your choice, you can clear your browser storage for this site and revisit the page to see the banner again, or contact [email protected].
Right to complain
You have the right to lodge a complaint with your supervisory authority. In Ireland, the supervisory authority is the Data Protection Commission (DPC). You can find details on the DPC website and submit a complaint through their official channels.
11. Children’s privacy
Our services and website are not directed at children under 16. We do not knowingly collect personal data from children under 16 through our website. If you believe a child has provided personal data to SolarField, please contact [email protected] and we will take steps to delete the information where appropriate.
12. Updates to this policy
We may update this Privacy Policy to reflect changes in law, our services, or how we operate the website. When we make material changes, we will update the “Last Updated” date at the top of this page. Where appropriate, we may also provide a notice on the website.
Last Updated: January 15, 2026
13. Contact, requests, and data deletion
If you want to exercise your rights, ask a question, or request deletion of your data, contact us using the details below. Please include enough information for us to verify your identity and locate your record, such as the email address you used in your enquiry and the approximate date of contact.
Use this for access, correction, deletion, restriction, portability, objections, or consent withdrawal requests.
SolarField
Alfie Byrne Rd, Dublin 3, D03 K7W7, Ireland
You can also contact us by phone on +353 1 800 8732.
Request a solar PV quote with confidence
If you are ready to book a free site survey in Dublin, our quote forms only ask for what we need to contact you and arrange next steps. You can request deletion of your data at any time.
Privacy FAQs
Quick answers about cookies, analytics, and data deletion. These are written to be clear and easy to use for FAQ schema.